The new dentistry brings together a unique complement of skills, knowledge, and capabilities with one primary focus: ensuring your dental health. Working as a team, your dentist and the dental team he or she has assembled wants to recruit you to join them in making sure this focus on new dentistry is maintained you get full value from your dental health plan.
The dental team has two major parts that you may hear referenced during your visits: the "back" and the "front." These terms refer to two very specific functions of your dental team. The front office handles all the administration, scheduling, dental plans, insurance and financial details, and the back office provides the treatment.
Your front office team makes sure you know about scheduling opportunities, handles finances, files with your dental plans and keeps the administrative details under control to provide you efficient services and support. The back office team is thus free to do what they do best: provide the best care and service for you. You'll find the dentist, dental hygienist, and dental assistant ready to assist you during your appointments.
The key component for success of any team is each member's commitment to do their part. As a consumer and team member, your commitment to new dentistry involves three things:
You can maximize the dental plan benefits with the skills and expertise of your dental team by deciding for yourself what kind of relationship you want with your dentist and the dental team and how they can help you achieve a positive outcome for your dental future.
By Brian DesRoches, PhD